Privacy Policy

PillarPro Industrial & Building Services Limited respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact our team, request a quote, or use our products and services.

Information We Collect

We may collect personal and business information when you interact with our website or contact us directly. This information may include:

  • Your name
  • Email address
  • Phone number
  • Business or company name
  • Project details or service requirements
  • Messages submitted through our contact forms
  • Information related to quote requests, product inquiries, or service support

How We Use Your Information

We use the information we collect to provide better service, respond to inquiries, and support our customers with industrial equipment, flow systems, and related solutions. Your information may be used for the following purposes:

  • To respond to your questions, quote requests, or service inquiries
  • To provide information about our products and services
  • To communicate with you about your project or business needs
  • To process requests related to pumps, motors, control panels, valves, tanks, plumbing systems, HVAC systems, and other industrial solutions
  • To improve our website, customer service, and overall user experience
  • To maintain internal business records
  • To comply with applicable legal, regulatory, or business obligations

Contact Forms and Quote Requests

When you submit a contact form, request a quote, or send us a message through the website, we collect the information you provide so that our team can respond to your request. Please do not submit sensitive personal information through our website forms unless it is necessary for your inquiry.

Communication

We may contact you by phone, email, or other communication methods using the information you provide. This communication may relate to your inquiry, quote request, product information, service support, or ongoing business relationship with PillarPro Industrial & Building Services Limited.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and enhance the browsing experience. Cookies help us analyze how visitors use our website and may support basic website functionality.

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

How We Protect Your Information

We take reasonable steps to protect the information you provide from unauthorized access, misuse, loss, disclosure, or alteration. While we work to keep your information secure, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only when necessary to operate our business, respond to your requests, provide services, or comply with legal obligations.

Information may be shared with trusted service providers, contractors, or business partners who help us operate our website, provide technical support, manage communications, or deliver products and services. These parties are expected to handle your information responsibly and only for the purpose of supporting our business operations.

Third-Party Links

Our website may contain links to third-party websites or services. PillarPro Industrial & Building Services Limited is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Data Retention

We may retain your information for as long as necessary to respond to your inquiry, provide services, maintain business records, complete transactions, or meet legal and operational requirements.

Your Rights and Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable business and legal requirements.

You may also contact us if you no longer wish to receive communications from our team, except for messages required for active service, business, or legal purposes.

Children’s Privacy

Our website and services are intended for business and general adult users. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through our website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements. Any updates will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact PillarPro Industrial & Building Services Limited using the details below: